AI chatbot for ecommerce stores
Shoppers leave when a question about shipping, returns or sizing goes unanswered. Your agent answers from your store's pages, shows products in the chat and, on Shopify, tells customers where their order is.
Free for 100 messages a month No credit card required
What e-commerce visitors ask, answered from your site
Real questions ReplyBash handles when it's trained on your own pages and files.
“Do you ship to my country, and how long does it take?”
It reads your shipping page and answers by region, with the delivery time and cost you publish.
Answers from: Your shipping policy page“What is your return policy?”
It states the return window and conditions from your policy page and links to it.
Answers from: Your returns page“Does this come in a larger size?”
It answers from the product page and size guide. On Shopify it can also show matching products from your catalog.
Answers from: Product and size guide pages“Do you have something under $50 for a gift?”
On Shopify (paid plans) it shows a carousel of products with picture, price and a link, and an Add to cart button.
Answers from: Your Shopify catalog“Where is my order?”
On Shopify (paid plans) it looks up the order when the customer gives the order number and the email on it, and shows the status.
Answers from: Your Shopify orders“Can I get a bulk or wholesale price?”
It shows a quote form and sends the request to your sales inbox, Slack or HubSpot.
Answers from: Your wholesale form
More than answers
Every feature below is built and in the product today.
Product cards
On Shopify, shows active products with picture, price and sold-out state. Paid plans.
Add to cart
When the chat is installed on your own store, Add to cart puts the item in the shopper's real cart. Paid plans.
Order status
Looks up an order only when the order number and the email on it both match. Paid plans.
Hand over to your team
Anyone on your team can take over a live chat from the inbox, for refunds and anything the agent shouldn't decide.
Wholesale and support forms
Shows a form when it fits and sends the answers to email, Slack, Telegram, a webhook, HubSpot or Zendesk.
Shows what shoppers ask
See the questions it couldn't answer, like a missing size chart, and fix them once.
Live in about 10 minutes
No flows to design and no scripts to write. The agent learns from the content you already have.
Paste your URL
Enter your website address. Create a free account and the agent starts reading your pages. You can add PDFs and Word files too.
It reads your site
Small sites finish in a few minutes. Open the Playground, ask your own questions and fix any gaps by adding a Q&A.
Add one snippet
Paste a script tag before </body>, or use the WordPress plugin or a Shopify theme. Allow about 10 minutes from start to live.
On Shopify, you paste one script into your theme. The Shopify page has the steps.
Frequently asked questions
Straight answers before you paste your URL.
Related pages
Put your website to work tonight
Paste your URL and chat with your agent in minutes.
Free for 100 messages a month · No credit card required