AI chatbot for diagnostic labs
Patients ask the same things before every test: what it costs, whether to fast, if you collect at home and when the report comes. Your agent answers from your own pages and rate lists, and passes real requests to your front desk.
Free for 100 messages a month No credit card required
What diagnostic labs visitors ask, answered from your site
Real questions ReplyBash handles when it's trained on your own pages and files.
“How much is a lipid profile?”
It quotes the price from your tests page or an uploaded rate list and links to it. If a test isn't listed, it says so and offers to pass the question to your team.
Answers from: Your tests and prices page, or your rate-list PDF“Do I need to fast before the test?”
It reads your preparation notes: how many hours to fast, whether water is fine, which medicines to take. It never guesses a number that isn't on your site.
Answers from: Your preparation or patient guide page“Can someone collect the sample from my home?”
It explains your home collection areas, charges and timings, then shows a request form for name, phone, address and the tests wanted.
Answers from: Your home collection page“When will my report be ready?”
It gives the turnaround time you publish for each test and links to your report download page. A look-up of one patient's report needs your own system to offer an API.
Answers from: Your reports or FAQ page“Which branch is near me and when is it open?”
It lists branches, addresses and opening hours from your contact page, including Sunday and holiday timings if you publish them.
Answers from: Your branches or contact page“Can I book a slot for tomorrow morning?”
On paid plans it offers real free times from Cal.com or Google Calendar. Otherwise it takes the patient's details and sends them to your front desk.
Answers from: Your calendar, or the booking form
More than answers
Every feature below is built and in the product today.
Reads your rate lists
Reads your website and uploaded PDF, Word, text or CSV files, so the price list and preparation sheet you already have become answers.
Home collection requests
Shows a form for name, phone, address and tests, then sends each request to email, Slack, Telegram or a webhook.
Slot booking
Offers free times from Cal.com or Google Calendar and books in the chat. Paid plans.
Your front desk steps in
Anyone on your team can take over a live chat from the inbox, reply, and hand it back to the agent.
Hindi, English and more
Detects the visitor's language and replies in it, using your content as the source.
Shows gaps in your site
Questions it couldn't answer are listed so you can add the answer once, such as a missing test price.
Live in about 10 minutes
No flows to design and no scripts to write. The agent learns from the content you already have.
Paste your URL
Enter your website address. Create a free account and the agent starts reading your pages. You can add PDFs and Word files too.
It reads your site
Small sites finish in a few minutes. Open the Playground, ask your own questions and fix any gaps by adding a Q&A.
Add one snippet
Paste a script tag before </body>, or use the WordPress plugin or a Shopify theme. Allow about 10 minutes from start to live.
Many lab sites run on WordPress. If yours does, use the WordPress plugin instead of pasting code.
Frequently asked questions
Straight answers before you paste your URL.
Related pages
Put your website to work tonight
Paste your URL and chat with your agent in minutes.
Free for 100 messages a month · No credit card required