Coming soonYour agent on WhatsApp, Messenger and Instagram
ReplyBash

Take over any chat, and hand it back

The AI agent answers most questions on its own. When a visitor needs a person, anyone on your team can step into the same conversation from the inbox, reply, and give it back to the agent when they are done.

Free for 100 messages a month No credit card required

What the agent does

More than answers

Every feature below is built and in the product today.

Take over in one click

Open any conversation in the inbox and press Take over. The agent stops replying and your messages go straight to the visitor.

Hand back to the AI

When the visitor is sorted, press Hand back to AI and the agent carries on with the full conversation in front of it.

Know when someone is waiting

A chat that needs a reply gets a waiting badge and a chime, across every agent in your workspace. The agent switcher marks the ones with chats waiting.

Private internal notes

Leave a note for your team on any conversation. Only your team sees it, never the visitor.

Live, not refreshed

New messages reach the inbox and the visitor's widget almost instantly, and teammate replies appear in the chat as they are sent.

A safety net for unanswered chats

If a visitor waits 30 minutes for a reply, the chat goes back to the AI automatically, so nobody is left waiting in silence.

How it works

From a visitor's question to your reply

No separate live-chat tool and no second widget. The people and the AI share one conversation.

01

See who needs you

The inbox shows each conversation, who is online now, and a waiting badge on any chat that needs a person.

02

Take over and reply

Press Take over, read the conversation so far, and reply. The visitor sees your messages in the same chat window.

03

Hand back to the AI

Press Hand back to AI when you are done. Add an internal note first if your team should know what happened.

Takeover happens in the inbox, under Conversations in the dashboard.

Frequently asked questions

Straight answers before you paste your URL.

Still have questions?Talk to a real person on our team.Contact sales

They see your replies in the same chat window, so the conversation just continues. The agent does not reply while you are in the chat.

Related pages

Clinics Doctors, timings, fees and appointment requests.Real estate Listing questions, enquiries and site visits.

Put your website to work tonight

Paste your URL and chat with your agent in minutes.

Free for 100 messages a month · No credit card required