AI chatbot for Shopify
Paste one script into your theme to put an agent on your store. It answers shipping and returns questions from your pages, and on paid plans shows products and order status in the chat.
Free for 100 messages a month No credit card required
Add an AI agent to your Shopify site
This is for Shopify store owners who answer the same questions by email every day: where is my order, do you ship here, can I return this.
There is no Shopify app to install for the chat. You paste a script into your theme. Product cards and order status are a second, optional step: you connect your store from the dashboard.
Install on Shopify, step by step
Allow about 10 minutes from creating your agent to seeing it on your site.
Add the chat to your theme
- Create your agent: paste your store's URL and let it read your pages.
- In the Shopify admin, open Online Store › Themes › ⋯ › Edit code.
- Open layout/theme.liquid and paste the script just above </body>. Save.
- Open your store and ask a question to check it.
<script
src="https://replybash.com/embed.js"
data-agent-id="YOUR_AGENT_KEY"
defer>
</script>Connect your store for products and ordersPaid plans
- In the dashboard, open Actions › Shopify and click Connect.
- Enter your store's .myshopify.com address and approve the app. It gets read-only access to products and orders.
- Turn on the actions you want: Show products and Order status. Add to cart works once the chat is in your theme.
Disconnecting the store, or uninstalling the app, removes the store and its actions from your agent. Full steps for every platform are in the quickstart.
What works on your site
Every feature below is built and in the product today.
Answers from your pages
Shipping, returns, sizing and FAQs come from your store's pages, with the source shown. Works on every plan.
Product cards
Shows a carousel of active products with picture, price, sold-out state and link. Paid plans.
Add to cart
On your own store, Add to cart puts the item in the shopper's real cart. Paid plans.
Order status
Shows an order's status when the order number and the email on it both match. Paid plans.
Forms and leads
Wholesale and support forms go to email, Slack, Telegram, a webhook, HubSpot or Zendesk.
Your team can take over
Reply to any live chat from the inbox and hand it back to the agent.
Frequently asked questions
Straight answers before you paste your URL.
Related pages
Put your website to work tonight
Paste your URL and chat with your agent in minutes.
Free for 100 messages a month · No credit card required